{"id":11253,"date":"2021-10-26T13:55:13","date_gmt":"2021-10-26T02:55:13","guid":{"rendered":"https:\/\/smithink.com\/?post_type=recording&#038;p=11253"},"modified":"2021-10-26T13:57:54","modified_gmt":"2021-10-26T02:57:54","slug":"the-keys-to-quality-client-service","status":"publish","type":"recording","link":"https:\/\/smithink.com\/recording\/the-keys-to-quality-client-service\/","title":{"rendered":"The keys to quality client service"},"content":{"rendered":"\n<figure class=\"wp-block-embed is-type-video is-provider-vimeo wp-block-embed-vimeo wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"The keys to quality client service\" src=\"https:\/\/player.vimeo.com\/video\/638901734?h=aa80a59c1d&amp;dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>Having completed the Exceptional Leadership, Recruitment, Selection and Training and Exceptional Customer Service programs at Disney University in Anaheim, California, Mark shares his insights on the hugely successful Disney management model of \u201con stage and off stage\u201d service delivery and \u201cover managing\u201d through an attention to detail that drives success. Mark will also articulate the learnings into how they can be applied to an accounting firm staff, operations, efficiencies and client service standards.<\/p>\n\n\n\n<p><strong>PRESENTED BY:<\/strong> Mark Holton, Director<\/p>\n\n\n\n<p><br><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/smithink.com\/wp-content\/uploads\/sites\/478\/2021\/05\/QuickFee-No-Tag-all-black-1-1024x194.png\" alt=\"\" class=\"wp-image-11166\" width=\"436\" height=\"82\" srcset=\"https:\/\/smithink.com\/wp-content\/uploads\/sites\/478\/2021\/05\/QuickFee-No-Tag-all-black-1-1024x194.png 1024w, https:\/\/smithink.com\/wp-content\/uploads\/sites\/478\/2021\/05\/QuickFee-No-Tag-all-black-1-300x57.png 300w, https:\/\/smithink.com\/wp-content\/uploads\/sites\/478\/2021\/05\/QuickFee-No-Tag-all-black-1-768x145.png 768w, https:\/\/smithink.com\/wp-content\/uploads\/sites\/478\/2021\/05\/QuickFee-No-Tag-all-black-1-1536x290.png 1536w, https:\/\/smithink.com\/wp-content\/uploads\/sites\/478\/2021\/05\/QuickFee-No-Tag-all-black-1-2048x387.png 2048w\" sizes=\"(max-width: 436px) 100vw, 436px\" \/><figcaption>Webinar partner: Quick Fee<\/figcaption><\/figure><\/div>\n\n\n\n<p>QuickFee Instalments solution is the first-ever non-recourse \u201cadvice now, pay later\u201d solution for professional accounting firms. Get paid now, but let your clients pay in 4 interest-free monthly instalments. No long-term contracts, no monthly fees, no risk.<\/p>\n\n\n\n<p>Use the \u201cSmithink\u201d promo code and get 30-day FREE, no transaction fees!<br><br><a href=\"https:\/\/quickfee.com.au\/smithink\" target=\"_blank\" rel=\"noreferrer noopener\">Click here for more information.<\/a><\/p>\n","protected":false},"featured_media":11254,"template":"","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The keys to quality client service - Smithink<\/title>\n<meta name=\"description\" content=\"Having completed the Exceptional Leadership, Recruitment, Selection and Training and Exceptional Customer Service programs at Disney University in Anaheim, California, Mark shares his insights on the hugely successful Disney management model of \u201con stage and off stage\u201d service delivery and \u201cover managing\u201d through an attention to detail that drives success.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smithink.com\/recording\/the-keys-to-quality-client-service\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The keys to quality client service - 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