The Accountants Ten Steps to Better Customer Service
I was recently asked “what are the key things you see in successful accounting firms…
Report as Though You Are the Client
As I’m sure you’re aware, big data and data analytics has the potential to transform…
Accountants and ‘Raving Fans’, Is It Possible?
If you had asked me that question when I first got into accounting many decades…
What SME’s Really Want From Their Accountant
I’ll give you a hint… it’s not “how much tax do I owe?” Today’s Small…
Your Branding Influences 18% Of A Purchase Decision
In today’s dynamic accounting market, brands are so much a part of our day to…
Over Management Is Costing Your Firm Thousands…
A few years ago, I travelled over to the United States and was very fortunate…
Technology suppliers – the unrelenting challenges
Some older readers would remember my days in the 80s and 90s creating and running…
Not more change – leave me alone!
An interesting observation from our recently completed #ATSA16 Technology Survey was the adoption rates for…
Tax Planning, Unlocking Hidden Revenues
Every week we hear and read about the impact on traditional compliance work. We hear…
The challenge of software development
I’m sure you’ve had the experience of firing up an application on your PC, phone…
Is that the ticket?
One of the pivotal issues that arose at recent firm staff interviews and staff retreats,…
Tax Planning in the Cloud
Every week we hear and read about the impact on traditional compliance work. The best…
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