What lies ahead for Professional Service Firms in 2020?
This month I thought we would do something a bit different and examine an article…
The power of digital marketing – COVID-19 has proven it
In the early days of the COVID-19 crisis, some firms quickly got on the front…
COVID-19 and the impact on the charitable sector
This month I thought we would look at something a little different. The past few…
How to Get the Bank to Say Yes – Now and in the Future
More and more there is a compelling need to deal effectively deal with Banks. In…
Watch that little red dot (reprise)
A few years ago I wrote this piece about the need to develop new skills…
Smithink and Cash Flow Story special COVID-19 offer
As you know, the team at Smithink and Cash Flow Story are passionate about helping…
Talking with your peers is more important than ever
In this new world where so many of us are working at home, one can…
How to see the financial impact of key business decisions before they are made?
How to see the financial impact of key business decisions before they are made? What…
The challenge of margin squeeze
As part of our online collaboration network sessions, we benchmark the firms in the group….
Business advisory using a divisional approach
As we enter a new decade, I have been thinking about the ongoing issue in…
Clear as mud
Often when I am undertaking a firm review I see documents and emails of advice…
Is That the Ticket to Better Client Service?
One of the pivotal issues that arose at recent firm staff interviews and staff retreats…
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