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Capacity? What capacity?

capacity concept

In many firms, the challenge continues to attract and retain star performers. Many are struggling to have sufficient capacity to complete their known work in the pipeline, let alone sufficient free resources to develop and deliver new services. Attitudes don’t help, either. I was recently in a firm where the partners were quite proud that…

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How Digital Advice Can Be Used To Engage With More Clients

digital advice concept

The problem in today’s advice market: We all know that the great majority of working Australians cannot afford the increasing cost of traditional comprehensive advice. We call that the ’advice affordability gap’, and it impacts approximately 10.4 million working Australians who have unmet advice needs. As well as these unmet needs, we know: The solution…

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The Importance of a Strategic Plan for Accounting Firms

strategic plan concept

In recent weeks, I’ve had the pleasure of connecting with numerous accountants at various events, in particular, the Smithink 2024 Young Guns Workshop on the Gold Coast. One startling observation keeps surfacing: many accounting firms lack a recent strategic plan. Given that these firms help clients navigate their strategic pathways, it’s perplexing that they often…

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Why is my AI behaving like a toddler?

I was so excited. The answer to all my questions, the increase in my efficiency, the road to a better life, was right before my eyes as I fired up the latest AI marvel. Why am I both amazed at what it can do for me and equally disappointed at the same time? Why does…

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Accountants should be key providers of financial advice

financial services solution concept

“I’ve been lucky to get some good overtime, but I’m being taxed quite a bit. Should I salary sacrifice into my partner’s super? Debt recycle? Or just stay the course with working, saving, and paying down the mortgage?” This is the kind of question accountants are frequently asked. And naturally so. Accountants are among the…

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Developing the Best Diversified Income Model for Your Accounting Firm

diversified income concept

Are you looking to accelerate your accounting firm’s growth through diversified income channels? Many firms find that their traditional business advisory services need to perform better, with stagnant revenue growth and slim profit margins. Successful diversification into business advisory services can often feel elusive. With increasing pressure on fees for compliance and transactional services, now…

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Becoming a Memorable Leader

leader concept

As an ambitious leader, you want to be someone that people recognise and remember, don’t you? Being a memorable leader can be easy because people tell their “horror stories” fairly regularly. If you think back on the leaders who stand out in your mind, it’s probably the ones who made mistakes who are remembered. You…

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Building an Accountability Culture Without the “Baseball Bat”

accountability

Creating a culture of accountability in professional service firms is a significant challenge. Many firms struggle with implementing an effective framework and process for being accountable. Challenges in Accountability A major hurdle is maintaining accountability in director or partner meetings. It’s difficult to hold others accountable when you haven’t fulfilled your own commitments. These meetings…

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Running Effective Advisory Board Meetings: Tips and Best Practices

advisory board meeting concept

What are advisory board meetings? An advisory board meeting is a collaborative and structured gathering where an organisation engages with a group of advisors and stakeholders to seek expert guidance and insights. Running advisory board meetings for clients can be crucial for providing valuable guidance and support to your clients and enhancing the value of…

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