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Capacity? What capacity?

capacity concept

In many firms, the challenge continues to attract and retain star performers. Many are struggling to have sufficient capacity to complete their known work in the pipeline, let alone sufficient free resources to develop and deliver new services. Attitudes don’t help, either. I was recently in a firm where the partners were quite proud that…

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The Importance of a Strategic Plan for Accounting Firms

strategic plan concept

In recent weeks, I’ve had the pleasure of connecting with numerous accountants at various events, in particular, the Smithink 2024 Young Guns Workshop on the Gold Coast. One startling observation keeps surfacing: many accounting firms lack a recent strategic plan. Given that these firms help clients navigate their strategic pathways, it’s perplexing that they often…

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Building an Accountability Culture Without the “Baseball Bat”

accountability

Creating a culture of accountability in professional service firms is a significant challenge. Many firms struggle with implementing an effective framework and process for being accountable. Challenges in Accountability A major hurdle is maintaining accountability in director or partner meetings. It’s difficult to hold others accountable when you haven’t fulfilled your own commitments. These meetings…

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Running Effective Advisory Board Meetings: Tips and Best Practices

advisory board meeting concept

What are advisory board meetings? An advisory board meeting is a collaborative and structured gathering where an organisation engages with a group of advisors and stakeholders to seek expert guidance and insights. Running advisory board meetings for clients can be crucial for providing valuable guidance and support to your clients and enhancing the value of…

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Unlock Your Accounting Superpowers

business advice concept

Australia has been in a per capita recession for several months. Some businesses are thriving, while others, particularly those dependent on discretionary spending, are struggling. As accountants, your skills are critical in both scenarios. The Power of 1% Scenario 1 – Your client’s crushing it Your client’s gross and net margins are holding or increasing,…

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Building the Future of the Accounting Profession

Mentorship concept

Mentorship of young professionals is a critical part of accounting firm team development. Mentorship enhances the skills and knowledge of young accountants and fosters a culture of continuous learning and professional development. In this article, we will explore the importance of mentoring, the benefits it brings to both the team members and the firm, and…

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Do we really need all this complexity?

complexity concept

This modern world is getting so complicated. There are complex accounting standards, ESG reporting, gender equality reporting, WH&S, and countless HR policies. There are surveys for almost everything. The list is endless. I sometimes wonder how anyone can make a profit. This complexity also brings some danger. Solutions can often be simpler than they appear,…

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Zero Tolerance for Process Compliance: A Blueprint for Success

process compliance concept

In the bustling world of professional firms, where precision and efficiency are prized commodities, the adherence to processes can often feel like a balancing act on a tightrope. Yet, in the pursuit of excellence, it’s imperative to create an environment where processes are not just followed but revered. Enter zero tolerance – a mindset shift…

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Mastering Client Engagement: A Guide to Asking the Right Questions for Business Success

asking the right questions concept

The importance of asking your clients the right questions can have a profound impact on your accounting business’s success. Whether you’re assessing practices, gathering feedback, or fostering professional trust, creating a space for clients to express themselves is invaluable and makes for great client engagement. Initial Contact Begin with understanding how prospective clients find you.…

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The Accountants’ Guide to Fishing

January is the month for holidays, for relaxing, for contemplation. For me that involves spending time at Port Stephens out on the water trying to skillfully convince a succulent fish to hop onto my line. As anyone knows such an exercise involves a great deal of patience. As I have sat in the sun replenishing…

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